Book Now
(865) 365-4272
QuadHollar ATV Park — Now Open for Booking! • QuadHollar ATV Park — Now Open for Booking! • QuadHollar ATV Park — Now Open for Booking! • QuadHollar ATV Park — Now Open for Booking! • QuadHollar ATV Park — Now Open for Booking! • QuadHollar ATV Park — Now Open for Booking! • QuadHollar ATV Park — Now Open for Booking! • QuadHollar ATV Park — Now Open for Booking! • QuadHollar ATV Park — Now Open for Booking! • QuadHollar ATV Park — Now Open for Booking! •
Book Now

Privacy Policy

Effective Date: Aug 06, 2025

This Privacy Policy explains how offroadpigeonforge.com (“we”, “us”, or “our”) collects, uses, discloses, and safeguards personal information when you visit our website or use our services. We strive to comply with the Federal Trade Commission Act (FTC Act), California Consumer Privacy Act as amended by the CPRA (CCPA/CPRA), Children’s Online Privacy Protection Act (COPPA), and—where applicable to EU/UK visitors—the General Data Protection Regulation (GDPR/UK GDPR).

1) Information We Collect

You provide:

  • Name, email, phone, billing address.
  • Reservation details and communications with us.
  • Payment information (processed by third-party processors; we do not store full card data).
  • For street-legal rentals where applicable: driver’s license information for eligibility/verification and insurance/waiver purposes.

Collected automatically:

  • IP address, device/browser, pages viewed, timestamps, referral/UTM data.
  • Cookies and similar technologies (e.g., analytics, ads measurement).

2) How We Use Information

  • Provide and manage reservations, payments, waivers, and customer support.
  • Verify eligibility for rentals (e.g., age, valid driver’s license).
  • Improve site performance, safety, and user experience (analytics).
  • Send service messages and—if you opt in—promotions or newsletters.
  • Comply with legal, tax, accounting, and safety obligations.

3) Sharing and Disclosure

We do not sell personal information. We may share with:

  • Service providers (booking systems, payment processors, analytics, advertising platforms, IT/security, email tools) bound by confidentiality and data-use limits.
  • Authorities where required by law, or to protect our rights, safety, property, users, or the public.
  • Parties to a business transfer (e.g., merger or acquisition), subject to this Policy or successor terms.

4) Cookies & Analytics

We use cookies and similar tech to operate the site, remember preferences, measure performance, and run advertising/retargeting. You can control cookies via your browser settings; blocking some cookies may affect site functionality.

5) Children’s Privacy (COPPA)

Our services and site are not directed to children under 13. We do not knowingly collect data from children under 13. If you believe we have, contact us to delete it.

6) Data Security & Retention

We use reasonable technical and organizational measures to protect personal information. No method is 100% secure. We retain data only as long as needed for the purposes above and to satisfy legal/operational requirements.

7) Your Rights

California (CCPA/CPRA)

Residents of California may have the right to:

  • Know/Access the categories and specific pieces of personal information collected.
  • Delete personal information (subject to legal exceptions).
  • Correct inaccurate personal information.
  • Opt-out of “sale” or “sharing” for cross-context behavioral advertising (we do not sell personal information; if we begin sharing for this purpose, we will provide a “Do Not Sell or Share” method).
  • Limit the use of sensitive personal information (we only use driver’s license info for verification/insurance and do not use it for inferring characteristics).

To submit a verifiable consumer request, email us at [email protected]. We will respond within the timelines required by law (generally 45 days).

EU/UK (GDPR/UK GDPR)

Where GDPR applies, you may have the right to access, rectify, erase, restrict, object, and port your data, and to withdraw consent at any time (without affecting prior processing). Our legal bases may include consent, contract performance, legal obligation, and legitimate interests (e.g., site security, service improvement). Contact [email protected] to exercise rights. You may also complain to your local data authority.

8) Payments & Third Parties

Payments are processed by third-party processors in accordance with PCI-DSS standards. Our site may contain links to third-party websites or services; their privacy practices are governed by their own policies.

9) International Transfers

If you are outside the United States, your information may be processed in the U.S. and other countries. Where required, we use appropriate safeguards (e.g., contractual clauses) for cross-border transfers.

10) Do Not Track

Some browsers send “Do Not Track” signals; we currently do not respond to such signals, but you can manage cookies as described above.

11) Changes to This Policy

We may update this Policy periodically. The updated version will be posted here with the Effective Date at the top.

12) Contact Us

Off-Road Pigeon Forge

120 Plaza Dr, Pigeon Forge, TN 37863

Email: [email protected]

Phone: (865) 365-4272